Company Profile

Yes, you can use our mail-in purchase service from anywhere in the country. There are no fees or shipping charges, and you can send your items by cash on delivery.

Yes, we have staff who can speak English, Chinese, and Thai, so customers from overseas can use our services with ease.

We recommend making a reservation in advance if you would like to be guided smoothly during busy times. Reservations are not required, but reservations are given priority.

Yes. At GINZACELIA, our expert staff checks the authenticity and condition of all items before handling them, and we only sell genuine products. Please use our services with confidence.

A copy of your ID is required for purchase. Valid forms include a driver's license, passport, and insurance card. For home delivery purchases, the address on your ID must match the shipping address.

For in-store and on-site purchases, cash payment is available on the spot. For mail-in purchases, the payment will be transferred to your designated account within three business days after the purchase is completed.

We can purchase even if the item has scratches or fading. However, depending on the condition, the appraisal price may be reduced. If you are unsure, please use the photo appraisal service in advance.

We can purchase your item even if it does not come with any accessories.

Cash or credit card payment at the store. Bank transfer (delivery will be made after payment confirmation)

*Please note that we do not accept online credit card payments or installment payments.

Yes, we can repurchase items purchased at our store. However, the appraisal price will vary depending on the condition of the item at the time of bringing it in and the market price . Please feel free to contact us in advance via LINE, phone, or in person.

Yes, it is possible. You can come to the store to see the actual item and check its condition and accessories. If you have any questions, our staff will be happy to assist you.

Unfortunately, all items sold in our store are one-of-a-kind, so we do not accept returns or exchanges. Please carefully check the condition of the item before purchasing.